Terms & Conditions

Welcome to Crave. These Terms & Conditions govern your access to and use of our restaurant reservation services, website, and any associated features. By using our services, you agree to abide by these terms. If you do not agree, please refrain from using our services.

General Terms

Scope of Services: Our platform enables users to make online table reservations, place food orders, and book events at our restaurant.

Eligibility: You must be 18 years or older to make reservations or place orders. Minors must use the service under the supervision of an adult.

Accuracy of Information: You agree to provide accurate and up-to-date information during booking. Failure to do so may result in reservation denial.

Changes to Terms: We reserve the right to update or modify these terms at any time. Changes will be effective immediately upon posting on this page.

Reservations

Booking Confirmation: All reservations are subject to availability. A confirmation will be sent via email or SMS. If you do not receive a confirmation, your reservation is not valid.

Changes and Cancellations: Any changes or cancellations must be made at least 24 hours prior to the reserved time. Late cancellations or no-shows may incur a cancellation fee.

Late Arrivals: We hold reservations for up to 15 minutes after the scheduled time. Late arrivals may result in the release of your table to other guests.

Special Requests: While we strive to accommodate special requests (e.g., dietary preferences or table locations), they are not guaranteed and are subject to availability.

Menu and Pricing

The menu displayed on our website is updated regularly to reflect seasonal offerings and changes in availability. While we strive to ensure accuracy, some items and prices may vary slightly. All menu items are prepared using high-quality ingredients sourced from trusted suppliers. If you have dietary restrictions or allergies, please notify our staff when placing an order to ensure your needs are accommodated. All prices displayed include applicable taxes unless otherwise noted, and additional service charges may apply for certain services.

Online Food Ordering

For your convenience, we offer online food ordering through our website. Upon placing an order, you will receive a confirmation message via email or SMS. If you do not receive this confirmation, please contact us immediately to verify your order. While we strive to deliver food within the estimated time, delays may occur due to traffic, weather, or other unforeseen circumstances. Orders can only be canceled within 10 minutes of placement, and refunds will be processed in accordance with our refund policy.

Privacy and Data Security

Your privacy is important to us. We collect personal information, such as your name and contact details, to facilitate reservations and improve our services. This information is securely stored and will not be shared with third parties except as required by law or necessary for service delivery. For more details, please refer to our Privacy Policy.

Governing Law

These terms are governed by the laws of USA. Any disputes arising from these terms and conditions will be resolved in accordance with the jurisdiction of courts in.

Modifications to Terms and Conditions

We reserve the right to update or revise these terms and conditions at any time. Changes will be posted on our website and will take effect immediately upon publication. We encourage users to review these terms periodically to stay informed about any updates.