Privacy Policy

At Crave, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you use our website, services, or interact with us.

Information We Collect

Personal Information: When you make a reservation, create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, and payment details.

Non-Personal Information: We automatically collect data related to your interaction with our website, including your IP address, browser type, device information, and browsing behavior. This information helps us enhance our services.

Cookies and Tracking Technologies: We use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website usage. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use your information to facilitate table reservations, food orders, and related services; communicate with you about bookings, offers, and updates; process payments securely; personalize your experience and recommend relevant dishes or services; improve our website’s functionality and services, and comply with legal obligations and resolve disputes.

We use your information to:

• Facilitate table reservations, food orders, and other services.

• Communicate with you regarding bookings, offers, and updates.

• Process payments securely.

• Personalize your user experience and recommend dishes or services.

• Improve our website functionality and services.

• Comply with legal obligations and resolve disputes.

  
  

Sharing Your Information

We do not sell your personal information. However, we may share your data with trusted third parties to ensure the effective delivery of our services:

• Service Providers: To process payments, manage reservations, or deliver food orders.

• Marketing Partners: To send promotional offers or loyalty rewards (only with your consent).

• Legal Authorities: When required to comply with applicable laws, regulations, or legal processes.
  
  

Data Security

We implement appropriate technical and organizational measures to safeguard your personal information. While we strive to protect your data, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Your Rights

As a user, you have the following rights:

• Access: You may request a copy of the personal data we hold about you.

• Correction: You may update or correct your personal information.

• Deletion: You may request the deletion of your data, subject to legal and business retention obligations.

• Opt-Out: You may unsubscribe from marketing communications or decline the use of certain cookies.
  
  

Data Retention

We retain your personal data only for as long as necessary to provide our services and comply with legal obligations. Once your information is no longer required, it will be securely deleted or anonymized.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such data collection, we will take steps to delete it promptly.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on our website. We encourage users to review this page periodically to stay informed about how we handle their information.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at: hello@designmonks.co